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Services that are Recommended by our Client Airlines

The ASI philosophy and approach to auditing is a core element of our unique selling proposition in that we apply the revenue accounting expertise and auditing skills of our staff to work in partnership with our client airlines. Together we ensure that the client airline maximises the financial recoveries from the revenue accounting processes.

ASI provides quality assurance to more than 50% of the top airlines in the world. Our industry expertise and flexible technology will consistently guarantee a significant financial return for our client airlines and this is just one of the many reasons why ASI is viewed as a preferred partner to the best airlines in the world.

Interline Billing Support

ASI provides a full service support for the interline billing process from audit of prime billings to correspondence management support to assistance in creating and submitting SIS files. ASI will ensure there is no leakage in your interline billing process.

For inward billings – ASI will ensure that each coupon is audited, ensuring that over billings in prorates, ISC and interline taxes are detected and highlighted for recovery in sample and non-sample Inward Billings.

Outward Billings – through a comprehensive audit by our team of experts, ASI will ensure that your outward billing file does not have under billings in fares, taxes or ISC that will go unchecked without the ASI quality assurance.

Sales/Fare Audit

ASI has developed a state of the art sales audit interrogation application using the industry expertise of our proration staff and our in house IT development team. Our state of the art IT applications allow our expert auditors to find errors that other systems will miss.

ASI will find recoveries through our 2nd pass audit that would otherwise be lost to your airline. ASI will ensure there is no leakage in the sales process and will add value (cash and profit) to your airline. ASI works in partnership with the airline to ensure the highest standards are observed by the travel agency network and we will provide you with respected quality assurance that will give you an immediate payback in revenue.

Frequent Flyer Quality Assurance

ASI has the industry experience and technical knowledge to evaluate your Frequent Flyer Programme (FFP). ASI has audited the billings of reward programmes among Alliance members and has worked in partnership with client airlines in reporting on the operation of the FFP program. ASI will tailor a solution to identify areas of weakness and provide assurance that there is no revenue leakage in the operation of the FFP programme.

A number of FFP vendors do not have systems in place to correctly manage Exchanges and/or Refunds in the FFP reporting. ASI will use its IT applications and expertise to ensure there is no leakage or loss of revenue in the FFP process and reporting.

Interline & Sales Taxes

One of the more complex auditing challenges that airlines face is the fast paced changes in interline taxes and the auditing and reporting of sales taxes. ASI has developed an IT taxes application that enhances the IATA eRATD and is used in conjunction with the skills of our expert auditors to guarantee a comprehensive and cost-beneficial return for our client airlines.

ASI will develop customised reports for your airline that will assist in the reporting of sales taxes through our tailored ticket tax reporting applications.

Our auditors are expert in both Sales and Interline taxes and have knowledge of ticket taxes for all routings around the world. We can ensure airlines are maximising recoveries in the Sales and Interline process.

Cargo Billing Support

Many airlines are converting their systems of cargo billing to an electronic process and ASI has developed technology for the purposes of auditing cargo billings. Because each airline is unique ASI will tailor a 2nd pass cargo audit that will identify billing errors and prevent revenue leakage.

ASI will tailor a cargo audit support process to fit your operation and provide you with quality assurance from a cargo billings audit that will give you comfort and generate cash for your airline.

Revenue Consulting Services

ASI has provided revenue support, technology solutions, consultancy services, business support in revenue accounting, training and benchmarking exercises for our client airlines. We are there when you need us and we will use our industry knowledge and our in-house IT expertise in tailoring a solution for your revenue accounting process. We have vast experience in the industry that you can utilise to support your operation. We will provide customised training and deliver bespoke technical solutions to meet your airlines individual requirements.

The ASI Technical Support Group is at the forefront of providing our client airlines with IT-related support, guidance and assistance for the technical challenges that the industry has created over the past number of years. ASI will deliver a technical solution that matches your requirements.